Who We Are
This Privacy Policy explains what personal data Ibrahim Sports collects when you visit ibrahimsports.com or place an order with us, and how we use it.
What Personal Data We Collect
When you place an order or contact us, we may collect:
- Your name, email address, phone number, and shipping address
- Order details, including the design, size, and specifications of the item you’re ordering
- Any artwork, logos, or photos you send us for a custom design, which we use to produce your order
- Messages you send us through the Contact Us page or by email
We also use Google Analytics to understand how visitors use our website (for example, which pages are viewed and how visitors found us). This data is collected in aggregate and is not used to identify you personally. Our Custom Order form is also protected by Google reCAPTCHA, which helps us block automated spam submissions. reCAPTCHA works in the background and analyzes visitor behavior to tell humans and bots apart; this use is subject to Google’s own Privacy Policy and Terms of Service.
How We Use Your Data
We use your personal data to:
- Process and produce your order
- Contact you to confirm order details, send photo/video proof of your belt, and arrange payment
- Ship your order and provide customer support
- Improve our website and understand how it’s used
Payment Information
No payment is taken when you place an order on our website. Once you place an order, our team contacts you directly to confirm the details. For stock items, we send photo and video proof before dispatch. For customized items, a 50% deposit is taken only after all details have been confirmed with you, made directly by bank transfer, Western Union, or Remitly — not through this website. We do not collect or store any card or payment details on ibrahimsports.com.
Sharing Your Data
We do not sell or share your personal data with third parties, except with the shipping courier (such as DHL or FedEx) used to deliver your order, who require your name and address to complete delivery.
Data Retention
We keep your order and contact information for as long as necessary for our legal and business purposes, such as fulfilling your order, handling any support or warranty issues, and keeping business records.
Cookies
Like most websites, ibrahimsports.com uses basic cookies needed for the site to function, such as remembering the contents of your shopping cart and keeping you logged in to your account. We also use Google Analytics cookies to help us understand website traffic.
Your Rights & Contact Us
You can ask us what personal data we hold about you, request that it be corrected, or ask us to delete it, subject to any records we’re required to keep for legal or business reasons. If you have any questions about this Privacy Policy or how your data is handled, contact us at info@ibrahimsports.com.